Debbie Oster
Vice President Customers First and Quality Culture
TELUS, Canada
Ben Vos
VP Wholesale Business Operations
Sprint-Nextel Corporation
Wayne Schutte
Director Customer Experience
Everything Everywhere
Simon Griffiths
Group Head of BI Technology
Vodafone
Raja Haider Hussain
CCO
Fanoos Telecom
Sandra De Zoysa
Group Chief Customer Officer
Dialog Axiata
Alain Glickman
Group Director Customer Insights
Orange FT Group
Raymond Lohr
VP Customer Experience
Liberty Global (UPC Broadband)
Josef Schleghuber
Head of Customer Care
Telefonica Germany
Markus Freikamp
Head of International Wholesale Business Models
Deutsche Telekom
Darren Ball
Head of PAYG Loyalty
Virgin Media
Megan Ashman
General Manager, Customer Management
MTN South Africa
Luis Angel Galindo Sanchez
General Manager Strategy & Innovation
Telefonica
Nina Gyubbenet
Customer Operations Director
Tele2 Russia
Berna Uzuner
Customer Value Manager
Turkcell
Ishtiaque Khan
Head of Prepaid Market Development
Orascom Telecom Bangladesh
Alain Glickman
Group Director of Customer Insights
Orange FT Group
Ahmad Mourad
Senior Director Customer Operations Support & Planning Commercial
Du
Dean Kosty
Network Manager
Vipnet (Telekom Austria Group),
Charlotte Dunsterville
Customer Experience Director
Cable & Wireless
Milind Kangle
CEO
Lycamobile
Gérald Biart
Product Manager- MTV Mobile
Viacom International Media Networks
John Mardini
President
Voyager Mobile
Lee Angell
Head of Mobile Customer Experience
Virgin Mobile
Jeremy Morris
Head of Telecommunications
Edmund Read
Group Operations Director
Just-Eat Group
Craig Lee
Manager of Customer Experience & CRM Programme
Emirates
Caroline Plumb
CEO
FreshMinds
Julio Puschel
Principal Analyst- Head of Telco Strategy
Informa Telecoms & Media
Geoff Capstick
Independent Consultant
Carl Lyon
Managing Director
The QoE
Benjo van den Boogaard
Director of Marketing & Business Development
CALVI
John Connors
Technical Director
eGain
Andrew Blake
CTO
SpatialBuzz
Dominic Cross
Director of Enterprise Sales, EMEA
LogMeIn
Günther Schrammel
CEO
NTS New Technology Systems
- Dish says Softbank poses national security threat 24 May 2013 | 2:14 pm
- Dishing the dirt 24 May 2013 | 12:03 pm
- UK wholesale fibre start up gets £50m injection 24 May 2013 | 11:44 am
- AT&T to gain over $730m annually from monthly admin fee 24 May 2013 | 9:41 am
- Elitecore enables CSPs to target Hospitality Wi-Fi through a Cloud-based platform 24 May 2013 | 8:45 am
The Telecoms Customer Experience Management (CEM) World Congress
This year's event expanded and displayed an array of topics by investigating CEM across Marketing, Operation and Network Departments within an organisation.
Joining together CXO level thought leaders; the CEM World Congress offered views from global operators across all departments, disruptive players, as well as reputable brands. In addition, interactive sessions, panel discussions, 1-2-1 debates, webinars and roundtables offered extensive networking opportunities for all those involved.
Coming soon...The Telecom CEM World Congress 2013 Review
Why You Can't Afford to Miss Telecom CEM World Congress 2014:
- Learn from the experience of 20+ operator speakers from around the world and take home actionable and practical advice and ideas that you can use to enhance your company’s Customer Experience
- Hear cross industry case studies and learn what strategies they have adopted to optimise the Customer Experience
- Find answers to your questions and engage in active discussion during the interactive masterclasses and panel sessions
- Meet fellow industry colleagues, share experiences and make new contacts
- Update your knowledge on the latest CEM/CRM solutions and tools at the exhibition
"More than I expected."
Claudiu Paraschiv, Head of TV Technology, Pro TV"Provides a strong market review. Good organized and elaborated networking possibilities."
Dinu-Mathias Fulea, Field Applications Sales"Good opportunity for catch up with industry trends."
Serban Belenes, Consultant, Eutelsat"A very informative and relevant event with good networking opportunities."
Paul Marsden, Sales Manager, Emerging Markets, Arqiva, Satellite & Media"The conference to attend to know what is going on in and around Digital TV in Eastern Europe."
Massimo Marinelli, Director, Global Media & Communications Group, UBS Investment"Very good networking opportunities. Informative presentations with willingness to share relevant data."
Enrico Amiotti"The 'must-be' for CEE TV professionals."
Piotr Nocen, Independent Private Equity Expert"I was inspired."
Sales Director, Nokia Siemens Networks"It was a very well organized event and I am looking forward to returning next year."
Xavier Drumare, International Business Director, France Televisions"This is a great opportunity of meeting old friends and building new networks."
Denis Gursky, Digital Committee Coordinator, Television Industry Committee of Ukraine2013 Associate Sponsors
2013 Event Sponsors
2013 Drinks Reception Sponsor
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2013 Event Supporter
Exhibitors
2013 Association Partner
