- BlackBerry finally puts handset division out of its misery 28 September 2016 | 4:36 pm
- Google tries to show India it’s all cuddly and lovely 28 September 2016 | 1:22 pm
- Ericsson bets on the multiplay experience 28 September 2016 | 12:52 pm
- AI in customer experience management – the opportunity for telcos 28 September 2016 | 12:50 pm
- ICANN rabble-rousers reveal their ignorance 28 September 2016 | 11:28 am
DELIVERING DEEPER INSIGHT INTO CUSTOMER MOTIVATIONS, DIGITAL ADVANCEMENTS AND ANALYTICAL SOLUTIONS TO ENHANCE CUSTOMER EXPERIENCE
We are pleased to announce that the 11th Annual Telecoms CEM World Congress is returning to London on the 3-4 of November.
Join us to discuss the most burning issues related to customer experience design and management and learn from the industry experts how they design, develop and implement their CEM strategies. The winner of the new digital world is the one who is better at handling the customer relationships. Are you in tune with your customers? To find out join 300+ industry professionals including leading operators, MVNOs, consultancies and solutions providers. In addition to the deeply relevant content and top industry leaders presenting their case studies, we have enhanced the networking opportunities by expanding the exhibition space and including interactive features in the agenda.
Last year you told us that our VIP networking meeting service enabled new business through valuable conversations with key delegates at the event. In 2014, we delivered over 890 meetings on site! There are many more to come in 2015 – we are extending and enhancing your networking experience this year. Do not miss the unique opportunity of meeting operators and MVNOs discussing the most burning issues all telcos encounter in relation to the customer experience.
“Thanks a lot for this event. Really, I noticed a big change between last years and this year. Speed Networking was amazing met a lot of people from different companies with helpful solutions and tools. Thanks a lot and hope to see you next year with new ideas”. – Western Retail Sales Director, STC
“Wonderful experience really enjoyed the Speed networking and the contacts” –Director Of Sales, Engagor, Belgium
“I really valued the Speed Networking Sessions. A brilliant way to quickly meet a lot of target delegates. The sessions were really well managed to be punctual and light hearted. Very good”. –Sales Director, Brainstorm, UK.
“Good overall agenda; good networking – will consider next year” – Marketing Director, Lycamobile, UK
“Great!” – Managing Director, CellPack, UK
“ Well organised, excellent event, very positive from Logmein view”. – Executive Sales Director, LogMeIn, UK
“Good show. Enjoyed over time here. It was worthwhile and well hosted”. – Product Manager, Convergys, UK.
“Interesting. Speed Networking concept was good”. – AVP, Mobileum, India
“As usual it’s a great opportunity to meet with people working in MVNO market. To understand where the market is. What the MVNO company want to do and how their distinguishing from the MNO’s. Good opportunity to meet interesting partners”. – Chief of Wholesale Dep. P4. Sp Zoo (PLAY), Poland
“Very well organized event with great speakers & insightful discussions” – Deputy General Manager – Customer Service, Bharti Airtel, India
“Speed Networking was a good experience which helped in connecting with many partners/vendors/operators in a quick time. Brilliantly organized! Thanks Anna”. -Senior Manager/CEM Solutions, Etisalat, UAE,